A new role for the UN in an age of collapse

Not long ago, I sat across from a UN civil servant at a quiet café in Geneva. She had worked for over two decades in the UN system, from humanitarian relief to climate diplomacy. As she stirred her coffee, she confessed: “I feel disappointed, bewildered. Sometimes I wonder if anything we do makes a difference anymore. Her voice was tired, but not bitter—more like someone watching a dam crack and realising she only had her teaspoon to stem the flood.

She is not alone. In conversations across UN agencies, I’ve been hearing similar expressions of despair. As institutions strain under the weight of cascading crises—climate chaos, ecosystem breakdown, spiralling inequality, violent conflict, and the abandonment of international law—many international civil servants find themselves in a moral and professional no-man’s land. They are loyal to the ideals of the UN, yet unable to reconcile those ideals with what they now see daily: the world is not just “failing to meet the SDGs“—it is unraveling.

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